Terms of sale
Seller
Marco Bachmann, sole trader, Nature du Bois
SIRET 106 536 410 00017
1321 chemin du Donjon, 32260 Tachoires, France
VAT not applicable, article 293 B of the CGI
Products
Solid wood pieces, handmade. Each piece may differ from the photo (grain, shade, pattern).
Due to the handmade production and the nature of the wood, the final dimension may vary by a few millimetres.
Order
The order is firm after payment.
For a custom-made piece: write before ordering.
Prices
Prices shown in euros, VAT not applicable (art. 293 B of the CGI).
Delivery costs shown before payment.
Delivery
Shipping from the Gers (France).
Mainland France and the European Union.
Delivery times communicated at the time of order. Unique piece or made-to-order: longer delay possible.
Right of withdrawal
14 days from receipt, without reason, for non-personalised items.
Return costs borne by the buyer, except in case of defect or non-conformity.
Refund within 14 days after receipt of the return or proof of dispatch.
No right of withdrawal for clearly personalised pieces (engraving, made-to-measure dimensions, wood species chosen on request).
Legal guarantees
Guarantee of conformity (2 years) and guarantee against hidden defects (Civil Code).
Wood is a living material: grain, shade and natural peculiarities do not constitute a defect.
Consumer mediator
After a written complaint to the seller:
CM2C — 49 rue de Ponthieu, 75008 Paris
https://www.cm2c.net/declarer-un-litige.php
Tel.: 01 89 47 00 14
Applicable law
French law